rare crat key help plz

i got a rare crat key from vote chest. i use the rare crat key it sed in chat you receved an item. i mesaged kitty and he sed 2 wate. i wated 1 day now and no item. help plz. help plz get the crat item or key of rare.
i hav prof look
prof1:
prof2:

 

Did it say in chat that you got an item or did you see a chest with nothing in it?